Closed
Case and Client Relationship Management System
Tender ID: 583726
Tender Details
Organisation:
Tender #:
PCS-02080
Status:
Closed
Publish Date:
17 April 2025
Closing Date:
15 May 2025
Closing Time:
11:59 PM (Australia/ACT)
Tender Description
This Tender is invited by the Issuer.
The Office of the Commonwealth Ombudsman (the Office) is seeking a vendor to configure and implement a new Case and Client Relationship Management (CRM) system in Microsoft Dynamics Customer Service.
The Office requires a technology delivery partner with deep experience in Microsoft Dynamics Customer Service to:
- Refine the existing Solution Architecture Design, User Stories and Data Migration Plan
- Build, test and deploy the solution into Production
- Manage the project end-to-end in partnership with the Office
Location
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