Closed
Content Manager EDRMS Support and Professional Services
Tender ID: 581435
Tender Details
Organisation:
Tender #:
DSD056633
Status:
Closed
Publish Date:
20 March 2025
Closing Date:
3 April 2025
Tender Description
The Department of State Development (DSD) is seeking a suitably capable provider able to assist in supporting the Electronic Document and Records Management System (EDRMS). In support of the EDRMS the following services are required:
- Issue resolution
- System maintenance and upgrades
- System and database configuration
- Solution design
- Process and data mapping
- Data transitions as required, e.g. in relation to the establishment and cessation of SLAs.
- Extraction and migration data services
- Capture metadata to effectively classify, discover, and manage the disposal of records.
- Automation of processes like workflows, approvals and classification is essential to ensure secure file sharing
- Automate task processing
- Adapt system changes as required
- Integration of applications into Content Manager
- Staff Training