The Department of Communities and Justice is seeking to procure 6 new services to deliver the IDFVS program. This is an open tender process for 3 of the 6 new services.

Project goals

The Department of Communities and Justice is seeking to procure six (6) new services to deliver the Integrated Domestic and Family Violence Service (IDFVS) program.

Three (3) of these services will be procured through open tender in these locations:

1. New England - Inverell and Glen Innes LGAs

2. Hunter - Maitland and Cessnock

3. Murrumbidgee - Hilltops and Cootamundra-Gundagai

IDFVS is an integrated and coordinated case management response to domestic and family violence for families in high-risk groups and communities. This includes providing support for victim survivors who may still be living in a violent relationship. Core to the response is an integrated case management approach, which can involve working with a victim-survivor, children as clients in their own right and providing supports and referrals to the person using violence.

Service providers must be non-government, not-for-profit and incorporated entities operating in NSW.

DCJ is committed to engaging with Aboriginal Controlled Community Organisations (ACCOs) in areas where there is a high need and Aboriginal population. Three of the 6 new services will be delivered by ACCOs and are concurrently open for an Expressions of Interest (EOI) process.

The successful service providers will be contracted to deliver the services for 4 years from 1 July 2025 – 30 June 2029, with a 2-year option to extend.

Scope

Integrated Domestic and Family Violence Service (IDFVS) is a whole of family program delivering specialist case management responses to domestic and family violence for families in high-risk groups and communities.

The IDFVS Program Specifications outline the specialist DFV case management, case coordination and support activities expected to be delivered under the program.