The Retail Catering Services outlets provide food and beverage services to approximately 5,500 staff, patients, family members and visitors at the Queen Elizabeth II site.  The two café businesses operate on a not-for-profit basis offering a variety of affordable healthy food and beverage options including high-quality barista coffee.

The Customer requires the continued provision and supply of a fixed price, all-inclusive coffee solution with two commercial grade coffee machines, accessories and consumables including locally roasted coffee beans, ancillary coffee products and a fully inclusive planned preventive maintenance & reactive maintenance program for Retail Catering Cafeteria outlets situated at Sir Charles Gairdner Hospital (SCGH) G Block 8th and SCGH Ground Floor Watling Walk.  This is referred to as the ‘All Inclusive’ coffee solution.

This Request is for the provision of the fixed price “All-Inclusive” coffee service, including two varieties of locally roasted coffee beans and one pre-ground decaffeinated coffee, two commercial coffee machines and accessories, staff training and pre planned-maintenance and reactive repairs and maintenance.

The Respondent is also invited to supply consumables as noted in Part A – 2.2 Consumables in addition to the “All-Inclusive” coffee service.

Retail Catering Services currently has a fixed price contract (NMHS20206118) which includes coffee consumables, the provision and pre-planned and reactive repairs and maintenance of coffee machines and accessories, consultancy, and barista training. This all-inclusive consumables-based agreement is the industry standard practice for café services. This contract currently services SCGH coffee cart (REcharge@Charlies) and Café (Rejuvon8).  The current contract expires on 1 July 2025.