The Department of Justice (hereinafter referred to as the Department or Customer), through its Corrective Services division, manages eighteen Custodial Correctional Facilities made up of seventeen prisons, a juvenile detention centre, as well as a gazetted juvenile detention unit within Casuarina Prison and five work camps.

The Prisoner Telephony System (PTS) used across the above locations will be reaching end of life so needs replacement. The PTS is essential to facilitating prisoner rehabilitation by allowing prisoners to keep in contact with family, friends, and support services.

Through this procurement process, the Department is seeking to procure a fit-for-purpose, scalable, extensible Offender Digital Services Platform (ODSP) with a Telephony Service Application (TSA) to be delivered “as a service” state-wide to replace the existing PTS.

Respondent Vetting

For security reasons, all Schedules pertaining to this Request document and supporting information will be accessible only through a dedicated virtual data room (Data Room). 

In order to gain access to the Data Room, potential Respondents must complete the Respondent vetting process to demonstrate it is a bona-fide organisation and not a security risk to the Department. The Department reserves the right to then form its own opinion as to whether a potential Respondent is a security risk to the Department.

Potential Respondents must provide the following documents for the Respondent vetting to be undertaken

1. A signed Deed of Confidentiality (provided as Attachment 1 to this Request)
2. A completed Respondent Application (provided as Attachment 2 to this Request)

Respondents who completed these forms following publication of the Early Tender Advice and have already been cleared do not need to complete these forms again.

The Department reserves the right, as part of the Respondent vetting process, to consider issues other than those provided for in the above Form, to make its own enquiries into the potential Respondent, and to request additional information from any potential Respondent arising out of those inquiries. It is a requirement of the Respondent vetting process that the potential Respondent provides any additional information requested by the Department.

The successful Respondent and its nominated personnel and subcontractors will also be subject to the Department’s integrity checking process.

Data Room

Access to the Data Room will be provided to the Respondent once they have successfully passed the Respondent vetting process.

The Department may amend the list of documents in the Data Room and may suspend access to the Data Room, at any time.    

Briefing 

A non-mandatory briefing and site visit will be held in the Perth metropolitan area within the first ten (10) Business Days of this Request being advertised. Details of the briefing, the site visit and the entry requirements will only be made available to those potential Respondents who have passed the Respondent vetting process.