Closed
Consumer Identification, Segmentation, and Journey Mapping of Aged Care and Disability Support Settings in Tasmania for the Tasmanian National Preventative Mechanism
Tender ID: 553947
Tender Details
Organisation:
Tender #:
TASNPM 06-2024
Status:
Closed
Publish Date:
6 April 2024
Closing Date:
18 April 2024
Tender Description
The Principal is seeking the support of a supplier to:
- Identify the aged care and disability support settings in Tasmania where people are or may be deprived of their liberty, and provide relevant details about each setting, including:
- Service provider(s) details;
- Service(s) provided;
- Number of consumers/capacity of the deprivation of liberty environment; and
- Overview of circumstances of consumers deprived of their liberty.
- Provide recommendations for the segmentation of consumers across these settings into groups that will enable the Tasmanian NPM to effectively exercise its functions.
- Provide high level journey mapping for each segmentation, including how consumers enter these settings, average length of stay, and where they may progress to.
- Provide a risk assessment matrix in relation to vulnerability of each segmentation.