HPE 3PAR Storage Maintenance Support
Tender ID: 548112
Tender Details
Organisation:
Tender #:
DICT/24920-2
Status:
Closed
Publish Date:
22 January 2024
Closing Date:
07 May 2024
Tender Description
Spatial Services manages a large repository of data, with mission critical data being stored on HPE 3PAR technology. As such, this is a critical piece of infrastructure which needs ongoing support and maintenance.
Scope of Services
Services to be provided include:
- Patching of HPE 3PAR 8400 controller firmware
- Support for zero-day vulnerabilities impacting the HPE 3PAR 8000 controllers.
- Support in the instance that there is a failure of the HPE 3PAR 8000 controllers.
Out of Scope
- Replacement of failed disks in the HPE 3PAR 8000 disk sub systems
Reporting
- Usage report to be generated quarterly and provided on request Geographical coverage.
- HPE 3PAR 8000 systems in the Spatial Services Data centre location in Bathurst
- HPE 3PAR 8000 systems in the Silverwater Government Data Centre in Sydney
Only Suppliers listed under the ICT Services Scheme (SCM0020), Category 01 are eligible to apply for this Request.
Location
New South Wales
:
Central West
:
Far North Coast
:
Far West
:
Hunter
:
Illawarra
:
Mid North Coast
:
Murray
:
New England
:
Orana
:
Riverina
:
Southern Highlands
:
Sydney