Customer Relationship Management Modernisation
Tender ID: 544156
Tender Details
Tender Description
This Request for Proposal (RFP) seeks responses from Suppliers who are certified partners for Customer Relationship Management (CRM) Software-as-a-Service (SaaS) solutions, for the purchase of:
• subscription(s) to a modern CRM SaaS suite, and
• services to:
o tailor the solution to our requirements,
o integrate the solution with our other systems,
o migrates from our existing CRM solution,
o provides project transitional support to BAU, training, consultancy, and advice to enable wider, more systematic adoption of the CRM by Transpower personnel, and
o provides ongoing platform support.