Awarded

Customer Relationship Management Modernisation

Tender ID: 544156


Tender Details

Tender #:
SUP-16400  
Status:
Awarded
Closing Date:
15 December 2023
Awarded Date:
10 July 2024

Tender Description

This Request for Proposal (RFP) seeks responses from Suppliers who are certified partners for Customer Relationship Management (CRM) Software-as-a-Service (SaaS) solutions, for the purchase of:

• subscription(s) to a modern CRM SaaS suite, and

• services to:

o tailor the solution to our requirements,

o integrate the solution with our other systems,

o migrates from our existing CRM solution,

o provides project transitional support to BAU, training, consultancy, and advice to enable wider, more systematic adoption of the CRM by Transpower personnel, and

o provides ongoing platform support.


Location

New Zealand   :   Auckland   :   Bay of Plenty   :   Canterbury   :   Chatham Islands   :   Gisborne   :   Hawke's Bay   :   Kermadec   :   Manawatu-Wanganui   :   Marlborough   :   Nelson   :   Northland   :   Otago   :   Southland   :   Subantartic   :   Taranaki   :   Tasman-Nelson   :   Three Kings   :   Waikato   :   Wellington   :   West Coast