Greater Wellington Regional Council / Te Pane Matua Taiao (GWRC / we) requires a suitably qualified supplier to leverage their New Zealand Government experience and propose a SaaS CRM solution that will deliver great results for our teams.

Coupled with a fit-for-purpose, carefully considered implementation methodology, the chosen supplier’s CRM solution is intended to support GWRC’s stakeholder relationship management processes and replace the Metlink Resolve contact tracking and case management system. Metlink is the brand name we use for our public transport services.

More information is available in the RFP.

To be fair to all suppliers, we will only be answering questions about this RFP using the prescribed Q&A process.

Deadline for questions: 5:00pm Friday 27/10/23 NZT

Deadline for Proposals: midday Friday 10/11/23 NZT