Closed
Darwin - Consultancy - Development of an Enhance Customer Experience Strategy
Tender ID: 530384
Tender Details
Organisation:
Tender #:
CSO00036-23
Status:
Closed
Publish Date:
30 June 2023
Closing Date:
3 August 2023
Tender Description
To improve our customer experience, Power and Water is initiating a procurement activity to engage an external consultant to provide expert guidance and develop an enhanced and effective Customer Experience Strategy. This strategy will be built upon the insights gained from prior efforts, lessons learned, and a comprehensive analysis of our current state. The consultant will also need to consider customer needs, expectations, and industry best practices to develop a customized strategy that is aligned with Power and Water’s goals.
Location
Similar Tenders
Active opportunities matching this tender's categories and regions.