RFQ for Social Media Monitoring Tool

The National Emergency Management Agency (NEMA) works to build a safe and resilient Aotearoa New Zealand by empowering communities before, during, and after emergencies. The Communications unit / Te Rōpū Tuku Kōrero manages NEMA’s public education programme and digital channels, leads public information management during a national response, champions and enables accessible emergency information, and provides communications support and advice to internal and external stakeholders.

NEMA requires a social media management tool that enables NEMA staff (communications team, response Public Information Managers (PIMs), and the Monitoring and Reporting (MAR) team, to more efficiently and effectively run NEMA’s five social media channels. The tool will provide efficient management of all our social channels including planning, posting, scheduling, monitoring, and analytic analysis, in one place so we can effectively execute our social media strategies.

We are seeking quotes from experienced solutions providers of online social media management tools. Suppliers must submit quotes using the Response Form by the deadline of 12:00 noon on 26 July 2023. Respondents must also complete the Cloud Assessment Tool and submit their responses.

We would like to identify a preferred solution by October 2023. The preferred solution(s) will undergo security testing before the contract award with a go-live date of April 2024.

All communication regarding this opportunity must be submitted via the tendering website Q&A function.