Request for Tender - Care finder program

Tender ID: 523767

Tender Details

Organisation:

WentWest

Tender #:

Status:

Closed

Publish Date:

12 April 2023

Closing Date:

30 June 2023

Tender Description

As a result of the Care Finder RFT, Western Sydney Primary Health Network (WentWest), is pleased to announce the following organisations have been appointed to providing care finder services in Western Sydney region:
- Aspire4 Life
- YourSide Australia

Care Finder assists vulnerable older people who would not be able to arrange services without intensive support and do not have family members or friends who can help.

Care Finder services in Western Sydney are fully funded through Western Sydney Primary Health Network.

What Does a Care Finder Do?

Care Finder services will connect a client with a care finder who will meet them, usually in person, at their home or another place they choose. The care finder will ask questions to understand the client’s situation and support them in working through the steps to address their needs.

Care finders can assist their clients with:

Talking to My Aged Care on their behalf and arranging an assessment

Helping them understand what aged care services are available

Accessing services for the first time and changing or finding new services and supports

Attending and providing support at the assessment

Finding and short-listing aged care providers in their area

Completing forms and understanding aged care service agreements

Ensuring the client is okay once they start engaging in a service

Solving other challenges and connecting to supports in the community, such as health, mental health, housing and homelessness, drug and alcohol services and community groups

Eligibility

To access Care Finder services, a person must be eligible for Government-funded aged care services and must either:

Have no carer or support person who can help them, or

Have no carer or support person they feel comfortable with or trust to support them

In addition, one or more of these factors must apply:

Have difficulty communicating because of language or literacy barriers

Have difficulty understanding information and making decisions

Be reluctant to engage with aged care or Government services

Be in an unsafe situation if they do not receive services

Location

New South Wales : Sydney