Inland Revenue (IR) own six imaging and scanning devices. Five are located in Upper Hutt, and one in the business continuity planning (BCP) site in Hamilton. The machines are not actively maintained and out of support. The current database runs on Oracle Enterprise database which is licensed until June 2023, by which time it will need to be renewed/migrated to another database platform.
The current solution is over licensed at 13,000,000 pages a year. IR scanned just over 3,000,000 pages in 2021 and is expecting this to further decrease in future years, however there will remain a need for IR to accept paper records, under the Public Records Act.
A Request for Information (RFI) to the market was issued in July 2022, and showed good market interest able to provide either a hybrid solution, or an end-to-end Imaging and Scanning solution. After consideration of the responses, IR now seek a Respondent who can provide a consolidated service – the hardware, software, and service, training and support ‘As A Service’ for consumption. From June 2023.