Cairns Regional Council is inviting submissions from suitably qualified and experienced Suppliers with relevant experience in Milestone and Veracity software to provide maintenance and support services for its existing Closed-Circuit Television (CCTV) and Video Management Software (VMS) systems. The works are comprised of two parts:

Part 1 - Maintenance and support of existing CCTV systems and pricing for new and replacement CCTV hardware.

Part 2 - Maintenance and support services for existing VMS software including protocol changes.

Both parts of work (Part 1 and Part 2) will be awarded to one Supplier under one contract. They will not be awarded separately.

Enquiries: Tender enquiries, questions or clarifications should be directed via the online forum. Cairns Regional Council officers are unable to respond to verbal enquiries in relation to the tender. The forum will close five days prior to the closing time and date. Please ensure that all questions, information requests and clarifications are posted prior to this time.

We strongly recommend that you begin uploading your tender submission files at least two (2) hours BEFORE the tender closing time.

Late, verbal or emailed tenders may not be accepted and will be subject to Council's sole discretion.

Submissions will not be opened publicly. The lowest or any tender may not necessarily be accepted.

Council reserves the right to change the specifications prior to making a decision on the submissions received in response to this invitation.

Council may invite all Respondents to change their submission to take into account any change in the tender specifications.

Tenders are to remain valid for a period of 120 days from the Closing Time.

For technical issues or general assistance to register, download documents or upload your tender submission on the website.