The Australian Digital Health Agency's, Experience & Service Design team seeks to engage with experienced sellers who can provide Service Designer capability to work with members of the Agency’s ESD team to deliver a priority project which requires additional expertise and delivery support. This will involve embedding into and working closely with a highly collaborative Service Design and Research team to deliver a digital health strategic project.

The required skill sets, experience, and capabilities to be provided are as follows. Customer centred design activities including customer research, problem solving, stakeholder workshop facilitation and artefact creation, such as journey mapping and service blueprinting. A design thinking approach will be used to surface opportunities and ideate customer experiences, which will support the execution of digital health programs. Experience working in government and health related projects highly regarded.

Over a period of 80 days

Suppliers are to provide services daily rates (inclusive of GST) for nominated personnel.

 This opportunity has been withdrawn.