You will be part of a small team of motivated and dedicated technical professionals. You will be expected to utilise your technical skills in maintaining:

• Work closely with our IT Operation Team in the day-to-day management of our server and network infrastructure including management of our:
• Microsoft 365 tenancy and VOIP services
• Windows Server fleet running on hyperconverged infrastructure and legacy servers
• Storage Area Networks
• Windows desktop fleet, predominately running on laptop devices
• Microsoft Azure and Microsoft 365 cloud environments
• Network devices, including a secure gateway
• Working alongside other members of the team to help proactively identify, diagnose and resolve technical issues.
• Provide high level technical support to staff via our Help Desk portal
• Be an escalation point and mentor to our first level desktop support staff
• Assist with the creation of technical documentation

Note: The successful candidate must be Canberra based or willing to relocate for contracted period.