The Right Care = Better Health program delivered in Melbourne’s East and North is to ensure patients with complex and chronic conditions

• Receive appropriate and timely individually tailored person-centered care
• Experience improved quality of life
• Experience a lowered rate of avoidable hospital admissions.

• Undertake a formative process evaluation examining the different implementation approaches of RC=BH program
• look at integration of the implementation approaches among general practices
• Determine early patient outcomes and economic benefits associated with the RC=BH program