Hunter Water is pleased to invite you to submit a Tender for the provision of Locksmith Services. This RFT sets out Hunter Water's requirements and the process to select and appoint a suitable Tenderer to partner with Hunter Water over the next 10 years (4 years plus 3 x 2 year optional extensions).

1. Background The object of this contract is to engage with a highly reputable, experienced and licensed Locksmith Services Contractor to provide a New Master Key System or other solutions along with the ongoing maintenance and repair services.

2. Duration of Contract Four (4) years with 3 x 2 years performance based extension options.

3. Key Tender Details The following information is provided as a guide to the key details of this Request for Tender, however these details must be read in conjunction with the Conditions of Tendering: (a.) Closing Date and Time Tenders close at 2pm on Tuesday 24 August 2021, and submissions must be fully received by this time. (b.) Enquiries Tender enquiries should be directed to Chris Hannah via the online forum in the first instance.

The contact officer for this RFT is as follows: Name: Chris Hannah Email: chris.hannah@hunterwater.com.au (c.) Tender Briefing Session An open pre-tender briefing session will not be held.

4. Tender Submission Completed tenders must be submitted via the electronic tender box (see option below). Respondents will receive a Successful Submission Receipt timed and dated upon completion. .

Late, incomplete, verbal, or faxed proposals will not be accepted.

5. Accessing the Tender Documentation The Tender Document, accessed via etendering portal, contains embedded documents that are in the following formats: MS Word MS Excel Adobe Acrobat (PDF) Adobe Acrobat Reader is required to open these It is the responsibility of the Tenderer to ensure they have appropriate programs and licences to access all of the tender documents.

6. Tender Document Format for Submission Documents must be submitted in a separate PDF file for each Returnable Schedule with the exception of Schedule 13 Schedule of Rates which is required to be submitted in MS Excel Attachments can either be incorporated into the individual PDF Schedule, or submitted as a separate Zip Folder as long as the attachments are clearly reference the schedule they relate to in the document title.

7. Probity Hunter Water seeks to conduct its dealings (including this RFT process) with integrity. Any concerns regarding the probity of the process should be addressed in the first instance to Hunter Water's Contact Officer for this RFT.