Closed
One (1) CRM Developer
Tender ID: 452569
Tender Details
Organisation:
Tender #:
12238
Status:
Closed
Publish Date:
9 April 2021
Closing Date:
15 April 2021
Tender Description
** IMPORTANT NOTE: Seller must complete and submit the attached Home Affairs Seller Response Form to address the requirements. If the response form is incomplete or not submitted, then seller’s submission may not be accepted.
The Global Business & Talent Attraction, Industry and Regional Outreach Customer Relationship Management System is used by the Department to support the attraction of high value businesses and exceptional talent to Australia to drive our economic recovery from COVID-19 and bolster Australia’s economic resilience and competitiveness.
The Department requires an experienced CRM Developer to assist in development activities to deliver the system by the end of the financial year 2020/21.
The Microsoft CRM developer will be required to provide both technical and functional knowledge of Microsoft Dynamics CRM 365 and previous versions, define the technical solution, and deliver to business requirements.
The Specified Personnel will be responsible for providing the following deliverables including but not limited to:
• Understanding previous platform and application development activities;
• Providing both technical and functional knowledge of Microsoft Dynamics 365;
• Designing and developing modifications or extensions to the standard Microsoft Dynamics 365;
• Supporting system and acceptance testing;
• Transferring platform and application knowledge/expertise to other developers;
• Collaborating with other software developers, business analysts, software architects and IT professionals to implement Microsoft Dynamics CRM solutions;
• Customising the system to meet the business needs of the Department;
• Integrating existing systems and services into the CRM architecture; and
• Assisting with deployment and provisioning activities.
Specified Personnel will be expected to transfer skills and knowledge to departmental staff and ensure appropriate documentation is stored in accordance with the Department’s recordkeeping policy and practices.
The Specified Personnel will also be responsible for producing the following deliverables, including but not limited to:
• Technical specifications;
• Technical design and matrix;
• Architectural documents;
• System design specifications;
• Work flows, events and sequence diagrams;
• Environment context definitions;
• Deployment plans.
Location
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