Sprinklr SaaS
Tender ID: 449783
Tender Details
Tender Description
This opportunity has been withdrawn.
• 12-month contract, with 3 x 12-month contract extension options
• 24 basic seats
• 2 approver seats
• 3 million mentions a year
• 20 managed support hours a year
• 24/7 365 technical support, with a response time of 2 hours
• Live link reporting
• 250 Facebook channels to be authenticated
• 2 days of face-to-face on-boarding training
• Designated account and technical manager
• Quote to include cost per year over the contract period, including each extension option
• Response to include, as a separate item, the cost per unit to purchase additional seats
• Response to include, as a separate item, the cost to increase mentions capacity by 1 million.