User Experience Designers (multiple)
Tender ID: 446733
Tender Details
Tender Description
The Department of Education, Skills and Employment is seeking multiple User Experience Designers to help us design and deliver revolutionary new experiences and improved outcomes for job seekers and employers as part of the New Employment Services Model.
The User Experience Designers will be responsible for driving a human-centric and holistic approach to service delivery, with a focus on aligning user, business, and technology needs to deliver effective digital services and delightful experiences for all users.
The successful candidates will have experience working in Agile and, ideally, experience with the Commonwealth Digital Service Standard; including relevant work experience to deliver design and research activities, and strong interpersonal skills with the ability to exercise initiative and sound judgement.
The User Experience Designers will require the ability to work as part of a multidisciplinary team and be able to communicate effectively and manage relationships with a range of internal and external stakeholders; including team members, product owners and executives.
The Department is seeking self-driven, curious individuals with a keen desire to learn, adapt, and make continuous improvement; being committed to seeing things through and delivering on key results and objectives.
Applicants should demonstrate an understanding of:
• The DTA Service Design and Delivery Process and Digital Service Standard,
• User research methods,
• Agile ways of working and scaled agile practices,
• User experience design and accessibility in digital services.
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