Closed
Invited
Multiple Roles - Service Desk Analyst SFIA3 and Service Desk Analyst SFIA4
Tender ID: 410643
Tender Details
Organisation:
Tender #:
5659
Status:
Closed
Publish Date:
21 January 2020
Closing Date:
24 January 2020
Tender Description
This Tender is invited by the Issuer.
The Service Desk analyst is required to provide ICT Customer Support through receiving and handling incident and service requests submitted via telephone, email, in-person, or ITSM application, and remediation using standard procedures.
Responsibilities include but not limited to initial assessment, triage, research, and resolution of incidents and service requests regarding the use of application software products and/or infrastructure components.
Location
Similar Tenders
Active opportunities matching this tender's categories and regions.