Request For Proposal – Trauma Informed Care Service Targeting Children Aged 0-12 Years

⁠⁠⁠Capital Health Network (CHN) is inviting applications from potential providers to develop a proposal for a multidisciplinary model of care for children that have experienced trauma, including provision of after-hours support. The service will be developed in a manner consistent with the National Principles of Child Safe Organisations.

The commissioned service should be designed to:

• follow principles, specifications and outcomes listed in CHN's Model of Care (‘the Model’);
• ensure children are kept safe and recover from the impacts of trauma;
• be multi-disciplinary, fit-for-purpose and support the wellbeing of children and families; and
• ensure children and families affected by trauma have needs met by a connected system.

Proposals should be developed in consideration of:

• target priority population of children aged 0-12 that have suffered trauma and their families;
• guiding principles of the Model to support a trauma informed approach to care;
• a potential solution that includes features focused on Access, Active Care and Sustained Wellbeing;
• relevant target outcomes, such as (high-level examples provided below):
• child health and wellbeing;
• children experiencing positive and healthy relationships;
• happy and safe children;
• safe and positive relationships between parent and child;
• families experiencing a greater sense of wellbeing;
• children and families have trust in the service;
• children and families are not retraumatised as they access services;
• social, physical emotional and mental health needs of children and families are addressed together;
• access to services is seamless and coordinated.

Additional requirements relating to this RFP are as follows:

• The service must provide some level of service and support in the after-hours period defined as hours outside of 8am-6pm;
• The preferred service provider will be required to establish a Steering Committee and/or Reference Group(s) in line with the Governance recommendations in the Model.

Further information is contained in attachments accompanying the RFP and should be reviewed prior to making your submission.

Note that a tender briefing session (teleconference) will be held from 12:00pm on Wednesday, 18 December 2019. Further information is available in the tender documentation (RFP) under section 5, Part A: Reference Schedule.

Questions and requests for information must be submitted in writing to tenders@chnact.org.au on or before 5:00 pm on Friday, 10 January 2020. Q&As will be posted online and updated throughout the RFP period. Some delays in response time may be experienced over the CHN shutdown period (24 December 2019 – 1 January 2020).