Closed
Provision of a Customer Relationship Management (CRM) for Local Government Association of SA
Tender ID: 399726
Tender Details
Organisation:
Tender #:
LGCS046010
Status:
Closed
Publish Date:
1 October 2019
Closing Date:
25 October 2019
Tender Description
20-021 - Provision and Implementation of a Customer Relationship Management (CRM) for Local Government Association of SA
The LGA recognises that sustainable excellence in customer service must be underpinned by optimised business processes and effective customer data management. This RFP seeks to deliver a CRM solution that will provide a platform for consolidating and integrating all customer information in order to provide better co-ordinated services and to build stronger relationships and trust with its customers and stakeholders.
Location
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