Evaluation of Justice Advocacy Service

⁠⁠⁠The services to be supplied will be a process evaluation, outcomes evaluation and a cost-benefit analysis by a single organisation, researcher or consultant.

All three components of the evaluation will be conducted by an independent evaluator. An option for sub-contracting arrangements will be made available in the Request for Tender on the basis that the results of the combined evaluation are provided to the Diversity Services Unit in a singular report.

The Diversity Services Unit will coordinate the engagement and ongoing relationship with the evaluator. The evaluation will involve quantitative and qualitative data analysis. The evaluation methodology will be developed by the evaluator, in collaboration with the Diversity Services Unit. The evaluator will be required to work across NSW and at various sites including NSW Police Area Commands and Police Districts, around central court locations and if required, onsite with the Diversity Services Unit.

Stakeholders involved in the evaluation may include, however are not limited to, individuals receiving support via the Justice Advocacy Service, staff delivering supports via the Justice Advocacy Service, Local Court Magistrates and Registrars, Courts and Tribunal Services, Legal Aid NSW, the Aboriginal Legal Service, NSW Health, NSW Police Force, NDIA, NDIS providers and Corrective Services NSW staff.

The following sets out a draft evaluation framework which will be subject to further negotiation and development with the successful supplier. The development of the evaluation framework should be in accordance with the Justice Advocacy Service program logic. A copy of the program logic will be provided to the successful supplier once a contract is awarded.