Platforms Interoperability Discovery Team

⁠⁠⁠DTA requires a dedicated project delivery team to conduct focused user-research, architectural design, technical discovery and prototyping for the DTA. The subject area is exploring interoperability between whole-of-government digital services platforms.

"The goal of digital service platforms is to remove duplication, reduce cost and streamline experiences for users consuming government services. The ability for these benefits to be realised depends on platforms being designed and implemented in a harmonious and complementary way, noting that each digital service platform will enable a specific business function, such as digital identity, or notifications. The objective of the Discovery initiative is to explore how platforms can best achieve interoperability in a way that encourages innovation and continuous improvement, caters to varying degrees of organisation digital maturity, and ideally avoids the risk of creating monolithic technologies. The Discovery team will define the needs of parties who will provide and consume platform services from a connectivity perspective and recommend how this might be achieved in a secure, scalable, available and reliable way that can be operationalised. Beyond researching user needs, we expect the successful team to leverage their previous experience solving similar problems in the private sector or with state and overseas governments.

If the Discovery stage results in a bank of hypotheses that describe how business and user needs could be met, the successful team will be expected to cost the time, effort and resources required to build and test one or more prototypes to be delivered in an Alpha stage. If these costs are viable, the team will transition to an Alpha stage to test the conceptual findings from Discovery with interactive prototypes and validate the best method to meet business and user needs."