Provision of the design and delivery of a Service Delivery Transformation Strategy

Tender ID: 340381

Tender Details

Tender #:
CASA 17/107  
Status:
Closed
Publish Date:
21 December 2017
Closing Date:
23 February 2018

Tender Description

CASA's Service Delivery Transformation is intended to be a client experience driven transformation and will be run as an integrated program, with the future state design being delivered via a series of six month tranches.

CASA is transforming its ICT environment through the implementation of its ICT Strategic Plan, this SDT program, and other digital transformation activities.

CASA requires:
* detailed planning and design services;
* implementation services; and
* transition services.

The RFT sets out the Statement of Requirements.