Metro Trains Sydney (MTS) has responsibility, over a 15-year period, for the Operation and Maintenance of Sydney Metro Northwest (SMNW), the first fully-automated metro rail system in Australia. SMNW will operate between Chatswood Station and Cudgegong Road Station with first passenger services expected to commence early 2019.

MTS is seeking Tender Responses from competent companies who wish to partner in the delivery the Digital Customer Information Experience (DCIX) for SMNW which will include provision of a Content Management System, Website, Mobile Application and Station based Interactive Kiosk / Digital Wayfinder. Tenderers must demonstrate experience in large scale projects, preferably in the public transport industry, as well as previous experience in the areas of digital media and marketing, electronic content management and delivery, website delivery, customer analytics, data modelling, information technology and mobile applications.