Closed
After Hours Calls Services
Tender ID: 305862
Tender Details
Organisation:
Tender #:
DSHIS-AHC-01/17
Status:
Closed
Publish Date:
11 March 2017
Closing Date:
10 April 2017
Tender Description
DVA is seeking the provision of After Hours Calls services for the Defence Service Homes Insurance Scheme (DHIS).
The DSHIS provides home building insurance to eligible veterans and Australian Defence Force (ADF) personnel under the Defence Services Homes Act 1918. DSHIS also provides other personal lines of insurance as an authorised representative of QBE Insurance (Australia).
Further information about DSHIS is available at http://www.dsh.gov.au/insurance/ins_main.htm.
DSHIS staff attend to clients telephone calls during normal business hours across all states. This RFT relates to telephone assistance services that are outside normal business hours.
Location
Western Australia
:
Gascoyne
:
Goldfields/Esperance
:
Great Southern
:
Kimberley
:
Mid West
:
Peel
:
Perth Metropolitan
:
Pilbara
:
South West
:
Wheatbelt
New South Wales : Central West : Far North Coast : Far West : Hunter : Illawarra : Mid North Coast : Murray : New England : Orana : Riverina : Southern Highlands : Sydney
Queensland : Cairns & Far North Queensland : Gladstone : Mackay Whitsunday Region : Mount Isa & North West Region : Rockhampton : South East Queensland : South West & Darling Downs : The Central West : Townsville : Wide Bay Burnett
Victoria : Barwon South West : Gippsland : Grampians : Hume : Loddon Mallee : Melbourne
South Australia : Adelaide : Eyre & Western : Far North : Fleurieu & Kangaroo Island : Limestone Coast : Murray & Mallee : York & Mid North
Northern Territory : Big Rivers : Central Australia : East Arnhem : Greater Darwin
Australian Capital Territory
Tasmania
New South Wales : Central West : Far North Coast : Far West : Hunter : Illawarra : Mid North Coast : Murray : New England : Orana : Riverina : Southern Highlands : Sydney
Queensland : Cairns & Far North Queensland : Gladstone : Mackay Whitsunday Region : Mount Isa & North West Region : Rockhampton : South East Queensland : South West & Darling Downs : The Central West : Townsville : Wide Bay Burnett
Victoria : Barwon South West : Gippsland : Grampians : Hume : Loddon Mallee : Melbourne
South Australia : Adelaide : Eyre & Western : Far North : Fleurieu & Kangaroo Island : Limestone Coast : Murray & Mallee : York & Mid North
Northern Territory : Big Rivers : Central Australia : East Arnhem : Greater Darwin
Australian Capital Territory
Tasmania
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